FREQUENTLY ASKED QUESTIONS
BEFORE YOU START, HERE’S WHAT TO KNOW.
Quick answers about Funky Box Web, Desktop, DJ software, memberships and downloads.
What is Funky Box?
Funky Box is a DJ partner system for organizing music, building crates, preparing events and supporting smarter song selection.
Does Funky Box replace Serato, VirtualDJ or other DJ software?
No. Funky Box is designed to work beside the DJ software you already use. The DJ software remains the performance center.
What is the difference between FunkyBox Web and Desktop?
Web focuses on account, crate and preparation workflows. Desktop handles local-library and DJ-software integration where supported.
Does Funky Box change my music files or Serato library?
Funky Box is designed to read metadata and support your workflow rather than rewrite your original music files.
How does the 30-day trial work?
Create a Funky Box account and use the full trial for 30 days. Your trial status belongs to the account, so reinstalling the app does not reset it.
What are the paid plans?
Monthly Pro is $10 CAD per month. Lifetime Pro is $200 CAD one time.
Can I use Funky Box on Windows and macOS?
Published Windows and macOS releases appear in Downloads. Availability depends on the current releases published by Funky Box.
Where do I download the desktop app?
Use the Downloads page or FunkyBox Web → Downloads while signed into an account with active access.
What happens if my subscription expires?
Protected app/download access can be restricted until the account has an active membership again. Your account itself remains available for management.
How do I get help?
Open the Funky Box Support Center and submit a ticket using the same account you use for Funky Box.
STILL HAVE A QUESTION?
OPEN A SUPPORT TICKET.
Account, billing, downloads, Desktop, Web and bug support are available through the Support Center.